For Support Teams
Track every inquiry, issue, and resolution
Turn your inbox into a structured support pipeline. Assign tickets, track progress, and close issues faster — without expensive helpdesk software.
35%
faster resolution times
How teams use DealFlow
Ticket pipeline
Organize support requests across stages: new, in progress, waiting on customer, resolved.
Issue assignment
Assign tickets to team members and track ownership without email threads.
SLA tracking
Use due dates and task reminders to stay on top of SLA commitments.
Customer history
See every past ticket, email, and interaction for any customer in seconds.
Snippet responses
Save your most common replies as snippets and respond to tickets in under 30 seconds.
Escalation workflows
Auto-assign priority tickets and trigger Slack alerts for high-severity issues.
Everything included
Support ticket pipeline
Ticket assignment & ownership
Customer contact history
Email snippets for fast replies
Task management & SLA dates
Team collaboration on tickets
Escalation automation
Slack notifications on new tickets
Zapier (connect to Zendesk, Intercom)
Resolution rate reporting
"Our team handles 200 tickets a week. DealFlow keeps us organized without the complexity of a full helpdesk platform."
Emma Williams
Head of Support, RetailCo